Copyright © 1995-2019 Michael P. Murray & Mike's Clock Clinic Mike's Clock Clinic Memberships: NAWCC 1600 Maryland Avenue Myrtle Point, OR 97458-1508 Phone: 541-559-1090, or 877-286-6762 (Toll Free)
Please do NOT call or E-mail unless you have read this entire Web page
E-mail address: Mike@telechron.us (Preferred contact method) My main Web site is located at http://www.atmosman.com/ Main FTP site is located at http://home.earthlink.net/~atmosman/earthpdf.html
Telechron, G.E., and Revere striking electric clocks including Ship's Bells.Assuming that you send the entire clock and it only needs rotor service and the clock is a striker then the costs are either $200.00, which is $100.00 for the "H" rotor service and $50.00 for labor and $50.00 for shipping or for the "B-2" rotor the costs are $250.00, which is $150.00 for the rotor service and $50.00 for labor and $50.00 for shipping or $30.00 if it is a small mantel clock. The rotor rebuilding or replacement takes care of the clock's problems about 80% of the time. Shipping for an individual rotor or coil or together is the same $15.00. Complete rotor rebuilding information is located at: http://www.telechron.us/rotor.html If your Telechron, Revere or G.E. is a striking clock, meaning that it does strike the hour and sometimes the 1/2 hour, then it would take either an "H-3" rotor or a "B-2" rotor. This includes "Ship's" and many mantel clocks. Any 3.6 RPM "H-3" original copper and nickel rotor replacement cost is $100.00. Rebuilding your "B-2" rotor costs $150.00. Unfortunatelymany old Telechron, Revere and G.E. electric clocks have had the rotor replaced prior and therefore will not contain original parts. I can restore to originality or I can repair what is currently there, your choice. Another problem area is the coil. In all cases the clock has a coil and if needed that is $100.00. These are most always 2 watt's. 2 watt coils cost $100.00. About 5% of clock problems has to do with the coil. To determine whether or not you need a coil, you can take a Multimeter or Volt/Ohm meter, these are less than $10.00 at any hardware store, and with no current on the motor, set the meter to Ohms and touch the two leads to the end of the wires or the posts where the wires connect and see if you get a reading. Just about any reading is a good one and if you can see the coil #, that represents the Ohm reading so if your coil is a # 60 coil then you should get about 60 or 600 ohms depending on the setting of the meter. Some have indicated to me a fear of the clock shorting out or becoming a fire hazard. If that's the case then purchase a power strip and only plug the clock into it. This way you have a fuse to stop an overload before it feeds back into your household or office wiring. Honestly, I have never heard of an electric clock causing a fire but putting in a power strip may ease some fears. For non Telechron "motored" clock, then the service would be for a clock motor and that can be handled as well, with motor rebuilding costing $150.00 with all else staying the same. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. Sometimes there is usually a saw like 2 blade system in the clock to secure the chime rods for shipping. Please be sure that is engaged for safe shipping. If they are gone or not there then I use a piece of small bulb-ed bubble wrap and fold it over once and then weave it in and out of the chime rods. A one inch wide strip is all that is needed. This is easy to remove and prevents the chime rods of rattling during shipping and breaking. If one or more breaks then that adds $50.00 to install a set of tuned rods which has to be done because replacing only one or two rods throws the whole tune out of pitch. My turnaround is 3 to 4 weeks for motor/rotor service, 4 to 6 months if the clock is sent with the motor/rotor, or the movement is overhauled and expedited service adds $100.00 for rotor only service and doubles the labor on the movement overhaul. Expedited service take about 2 weeks for motor/rotor service, one month if the clock is sent with motor/rotor. The movement will tell me if it needs work once the rotor rebuilding is finished and I always clean and lubricate the movement before testing starts, so as to eliminate dirt and a lack of lubrication from preventing the clock functioning properly. Your problem could also be the caused by wear in the movement (mechanism) from usage. About 15% of the time this is necessary and this would require an overhaul. An overhaul on striking electrics is $400.00 plus $50.00 shipping. The movement overhaul does NOT include the rotor or coil, so that would be added to the cost of the overhaul and that would be the worse case scenario. With anywhere from 40 to 80 clocks in house waiting for their overhaul, I do offer a wait list service. Meaning that I place you on my wait list and it is as if the clock came in that day and you've just established your place on my "to do" list. Once the calendar comes within about 3 weeks of your clock being worked on, I E-mail and ask you to ship your clock at that time. Please only ask for wait list service if you are sure you will send the clock in for repair and not just to have a place in line while you continue to shop around for another who services your clock. I say this because it does take time to record, follow a protocol, and make contact when the waiting period is over. It's extremely frustrating to make contact and then to be ignored or to be told you have gone with another. Please do your research before you ask to be wait listed. To have your clock overhaul wait listed please E-mail. I do NOT wait list motors or rotors or electric clocks that do not need to be overhauled. The general wait on the wait list is a year. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Here's some possible scenarios if you send the entire clock: H3-rotor rebuilding $100.00 Labor $50.00 Shipping via UPS ground $50.00 maybe $30.00 Total $200.00 B2 or B-13-rotor rebuilding $150.00 Labor $50.00 Shipping via UPS ground $50.00 maybe $30.00 Total $250.00 All aluminum "B-13" rotors are replacement rotors. Meaning that they were manufactured after your clock was made in order to save production costs on replacements. For an extra $75.00, I can replace your aluminum cased "B-13" rotor with an older nickel cased "B-2" rotor. The "B-2" has copper plates and will generally last 2 to 4 times longer then their aluminum counter parts ($325.00 total). This is by far the most popular choice. B-3-rotor rebuilding $150.00 Taking a "B-3" from inventory $75.00 Labor $50.00 maybe $30.00 Shipping via UPS ground $50.00 Total $325.00 If a coil is needed then add $100.00 to each of the above. This is rare.
If the movement needs rebuilding then add $400.00 and expedited service adds double. A movement overhaul is very rare.
Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. When you send the entire clock a new electric cord and plug is included, if needed, with the color choices of clear, black, white, or brown and in the length of your choice.
I would like payment by money order, certified check, personal check, business check, or through Pay Pal or Square, which is the only way I take credit cards. I do prefer a check over Pay Pal or Square because Pay Pal and Square take 3%. I only take credit cards if you are in the USA or Canada. The 3% is added to the total bill if you use a credit card. With Pay Pal you can pay me directly using "friends and family" where you absorb all fees and I'm paid the full amount. There would be nothing added amount to the final fill if you absorb all fees. Here you log on to Pay Pal and send me the full amount of my bill, so there is no E-voice coming from me with this method and you will be charged all Pay Pal fees on top of my final bill. With either Pay Pal or Square, I will send an invoice to your E-mail address. Here you are dealing directly with either service and not me. You do have to be a member of Pay Pal in order to issue a payment but you may use Square without any membership or additional Square fees but the 3% will be added to your total bill as with Pay Pal. With Square, I can also take the credit card information which includes the number, expiration date and the last 3 or 4 #'s of the security code from the back of the card BUT that adds 3.5% to the final bill. I'd prefer to avoid this method but it is an option. All of the added fees are exactly what either service charges me for taking your credit card.
Respectfully, Michael P. Murray Memberships Include: National Association of Watch & Clock Collectors An Internet private E-mailing list called Clocksmiths N.A.W.C.C. National 400-day Clock Chapter # 168 A service from, E-mail address: Mike@telechron.us Mike Murray Founder of Clocksmiths A specialist in Atmos and 400-day clock repair. Also, I overhaul most plug in electric clocks. In continuous service since 04/01/1982. Mike's Clock Clinic Memberships: Clocksmiths & NAWCC 1600 Maryland Avenue Myrtle Point, OR 97458-1508 Phone: 541-559-1090 or 877-286-6762 My main Web site is located at http://www.atmosman.com/ Main FTP site is located at http://home.earthlink.net/~atmosman/earthpdf.html Memberships: Clocksmiths & NAWCC N.A.W.C.C. International 400-day Clock Chapter # 168 Published in Chapter 168's "Torsion Times" Published in AWCI's "Horological Times" Formally AWCI's 400-day (Anniversary) clock Bench Course Instructor!