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Mike's Telechron Clock Clinic's
Telechron, G.E., General Electric, Herschede, and Revere Westminster chiming clock and tall case electric clocks
Service Charges.

Copyright © 1995-2019 Michael P. Murray & Mike's Clock Clinic Mike's Clock Clinic Memberships: NAWCC 1600 Maryland Avenue Myrtle Point, OR 97458-1508 Phone: 541-559-1090, or 877-286-6762 (Toll Free) E-mail address: (Preferred contact method) My main Web site is located at Main FTP site is located at
Here's a summary and all details are below. In essence I offer 3 levels of service and the rotor has a 2-year warranty: 1) Rotor rebuilding only; $165.00 when you remove and install the rebuilt rotor. 2) You sending in the clock and I rebuild the rotor and do the removing and the installation $260.00. B-3 rotor rebuilding $150.00 Labor $50.00 Shipping via UPS ground $60.00 Total $260.00 3) You send in the clock and I rebuild both the rotor and movement where everything has a 2-year warranty except the coil, which is tested and normally does not need to be replaced and costs $710.00. B-3 rotor rebuilding $150.00 Overhauling the movement $500.00 Shipping via UPS ground $60.00 Total $710.00 The rotor only takes 3 to 4 weeks and the last two take 4 to 6 months and before you ask it is a function of how much work awaits me in the Clinic and the effort they require.
Telechron, G.E., Herschede, and Revere chiming clock and tall case electric clocks.
Assuming that you send the entire chiming clock (I do NOT accept entire Grandfather or Grandmother clock cases) and it only needs rotor service then the costs are $260.00, which is $150.00 for the rotor service and $50.00 for labor and $60.00 for shipping. The rotor rebuilding or replacement takes care of the clock's problems about 80% of the time.  Shipping for an individual rotor or coil or together is the same $15.00. Complete rotor rebuilding information is located at: If your Telechron, Revere, Herschede or G.E. is a chimer, meaning that it does chime each quarter hour and strikes the hour, then it would take a "B-3" rotor. This includes Grandfather and Grandmother and many mantel clocks.   Rebuilding your "B-3" rotor costs $150.00. Unfortunately many old Telechron, Revere, Herschede and G.E. chiming electric clock have had the rotor replaced prior and therefore will not contain original parts.   I can restore to originality or can repair what is currently there, your choice. Another problem area is the coil.   In all cases the clock has a coil and if needed that is $100.00.  These are most always 4 watt's.  4 watt coils cost $100.00.  About 5% of clock problems has to do with the coil. To determine whether or not you need a coil, you can take a Multimeter or Volt/Ohm meter, these are less than $10.00 at any hardware store, and with no current on the motor, set the meter to Ohms and touch the two leads to the end of the wires or the posts where the wires connect and see if you get a reading. Just about any reading is a good one and if you can see the coil #, that represents the Ohm reading so if your coil is a # 60 coil then you should get about 60 or 600 ohms depending on the setting of the meter. Some have indicated to me a fear of the clock shorting out or becoming a fire hazard. If that's the case then purchase a power strip and only plug the clock into it. This way you have a fuse to stop an overload before it feeds back into your household or office wiring. Honestly, I have never heard of an electric clock causing a fire but putting in a power strip may ease some fears. For non Telechron "motored" clock, then the service would be for a clock motor and that can be handled as well, with motor rebuilding costing $150.00 with all else staying the same. I do accept the movement (mechanism) for electric Grandfather and Grandmother clocks but, most likely, you would need an expert to install it once it return to your located or the location of your clock person. Please be aware that both Telechron and Herschede used the "B-2" rotor initially.  After a few years they both realized that the "B-2" did not have enough torque in order to last more that a few years or decades.  First they tried increasing the wattage to 4 watts and eventually went to the "B-3" rotor.   Therefore, I strongly suggest that your "B-2" rotor be replaced with a "B-3" rotor, as was done at the factory, especially if you send in a movement used in a Grandfather or Grandmother electric clock. Please be sure to double box the clock and insure it for at least $200. By double box I mean to pack the 1st and 2nd boxes as if you were going to ship each independent from the other one. Be sure to pack your clock well with minimal tape because when I unpack I try to save your packing material and a lot of packing tape prevents me from recycling. Please be sure to ask for 100% biodegradable packing peanuts or purchase them yourself. Please do NOT use shredded paper because it is extremely messy and drives me crazy. I use a 24" x 9" x 9" as the first box and then use a 28" X 12" x 12" box for the second. Eco Box is an on-line business in Texas that allows you to order as little as one box. So if you're having difficult securing the correct size boxes, then you have another resource. My turnaround is 3 to 4 weeks for motor/rotor service, 4 to 6 months if the clock is sent with the motor/rotor, or the movement is overhauled and expedited service adds $100.00 for rotor only service and doubles the labor on the movement overhaul. Expedited service take about 2 weeks for motor/rotor service, one month if the clock is sent with motor/rotor. The movement will tell me if it needs work once the rotor rebuilding is finished and I always clean and lubricate the movement before testing starts, so as to eliminate dirt and a lack of lubrication from preventing the clock functioning properly. Your problem could also be the caused by wear in the movement (mechanism) from usage.  About 15% of the time this is necessary and this would require an overhaul.  An overhaul on chiming electrics is $500.00 plus $60.00 shipping.  The movement overhaul does NOT include the rotor or coil, so that would be added to the cost of the overhaul and that would be the worse case scenario. With anywhere from 40 to 80 clocks in house waiting for their overhaul, I do offer a wait list service. Meaning that I place you on my wait list and it is as if the clock came in that day and you've just established your place on my "to do" list. Once the calendar comes within about 3 weeks of your clock being worked on, I E-mail and ask you to ship your clock at that time. Please only ask for wait list service if you are sure you will send the clock in for repair and not just to have a place in line while you continue to shop around for another who services your clock. I say this because it does take time to record, follow a protocol, and make contact when the waiting period is over. It's extremely frustrating to make contact and then to be ignored or to be told you have gone with another. Please do your research before you ask to be wait listed. To have your clock overhaul wait listed please E-mail. I do NOT wait list motors or rotors or electric clocks that do not need to be overhauled. The general wait on the wait list is a year. I realize this may all be confusing but I never do more than is needed and the clock always stays original, as sent to me, or I refuse the work. Here's a possible scenario if you send the entire clock: B2 or B3 or B13-rotor rebuilding $150.00 Labor $50.00 Shipping via UPS ground $60.00 Total $260.00 If you or the clock does not have its original rotor according to the back plate, which covers the back of the rotor, then I can supply the original rotor. As an example, the back plate will have something like "Mod. 59M31", or "Model M31", both mean the same thing, the original rotor was an M-31. If the rotor in your clock is NOT an M-31 and that's what you'd like then the "swap" would cost an additional $150.00 or $410.00 total. B-3-rotor rebuilding $150.00 Labor $50.00 My supplying the M-31 rotor $150.00 Shipping via UPS ground $60.00 Total $410.00 The reason for the very high "swap" price is because the M-31 is now the rarest rotor in the world and I have less than 10 in inventory. All aluminum "B-13" rotors are replacement rotors. Meaning that they were manufactured after your clock was made in order to save production costs on replacements. For an extra $75.00, I can replace your aluminum cased "B-13" rotor with an older nickel cased "B-3" rotor.   The "B-3" has copper plates and will generally last 2 to 4 times longer then their aluminum counter parts ($335.00 total). This is by far the most popular choice. B-3-rotor rebuilding $150.00 Taking a "B-3" from inventory $75.00 Labor $50.00 Shipping via UPS ground $60.00 Total $335.00 If a coil is needed then add $100.00 to each of the above. This is rare. If the movement needs rebuilding then add $500.00 to each of the above and expedited service adds double. A movement overhaul is very rare. Some early (1920's) Herschede and Revere electrics had a rotor wound spring and working pendulum. These unique pieces cost $600.00 to overhaul the movement in the mantel clock and $900.00 for the grandfather/mother clock. These came in both Grandfather/mother cases as well as mantel clocks. All would have a place on the back plate to initially wind the movement with a flat head screwdriver. Needing a overhaul is somewhat rare and depends how long the Revere has been in service. The earliest were made in the 1920's and many were sold in the 1930's to 1960's. So after 80+ years of running, the mechanism is probably on its last legs. But some just keep on going. What I'm trying to say is that the necessity of an overhaul is unknown until I test it.
However, movement rebuilding on any Grandfather or Grandmother, adds $900.00 to each of the above and expedited service adds double. A movement overhaul is very rare. When you send the entire clock a new electric cord and plug is included, if needed, with the color choices of clear, black, white, or brown and in the length of your choice. If you open or remove the back door on your Herschede, Revere, or G.E. chiming clock, you will see an embossed number. This number is usually located at the lower right on the movement (mechanism). With this number you can look up the date of its manufacturer.
Please do not send any money or check with the clock. However, if you are sending a Telechron rotor only, prepayment is always welcomed because of the relatively short turn around time. I would like payment by money order, certified check, personal check, business check, or through Pay Pal or Square, which is the only way I take credit cards. I do prefer a check over Pay Pal or Square because Pay Pal and Square take 3%. I only take credit cards if you are in the USA or Canada. The 3% is added to the total bill if you use a credit card. With Pay Pal you can pay me directly using "friends and family" where you absorb all fees and I'm paid the full amount. There would be nothing added amount to the final fill if you absorb all fees. Here you log on to Pay Pal and send me the full amount of my bill, so there is no E-voice coming from me with this method and you will be charged all Pay Pal fees on top of my final bill. With either Pay Pal or Square, I will send an invoice to your E-mail address. Here you are dealing directly with either service and not me. You do have to be a member of Pay Pal in order to issue a payment but you may use Square without any membership or additional Square fees but the 3% will be added to your total bill as with Pay Pal. With Square, I can also take the credit card information which includes the number, expiration date and the last 3 or 4 #'s of the security code from the back of the card BUT that adds 3.5% to the final bill. I'd prefer to avoid this method but it is an option. All of the added fees are exactly what either service charges me for taking your credit card.

Respectfully, Michael P. Murray Memberships Include: National Association of Watch & Clock Collectors An Internet private E-mailing list called Clocksmiths N.A.W.C.C. National 400-day Clock Chapter # 168 A service from, E-mail address: Mike Murray Founder of Clocksmiths A specialist in Atmos and 400-day clock repair. Also, I overhaul most plug in electric clocks. In continuous service since 04/01/1982. Mike's Clock Clinic Memberships: Clocksmiths & NAWCC 1600 Maryland Avenue Myrtle Point, OR 97458-1508 Phone: 541-559-1090, or 877-286-6762 My main Web site is located at Main FTP site is located at Memberships: Clocksmiths; NAWCC N.A.W.C.C. International 400-day Clock Chapter # 168 Published in Chapter 168's "Torsion Times" Published in AWCI's "Horological Times" Formally AWCI's 400-day (Anniversary) clock Bench Course Instructor!

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Copyright © 1995-2019 Michael P. Murray & Mike's Clock Clinic

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Created in December of 1995 and last updated January 02, 2019.